since 11/2000
boat and golf insurance in Spain
Commercial Premises insurance - Spain
Community Insurance 'Comunidad' - Spain
Company Platinum - health plan for employees in Latin America and the Caribbean
dental and medical insurance plans
English insurance agent in Spain
health insurance Czech Republic
international health, medical and travel insurance cover
international travel insurance
Liberty Commercial Premises insurance
Liberty: Seguro de Comunidades
Maritime plan - international health cover (crew only)
Oil and Gas Industry - health insurance
Patrocinadores - América Latina y el Caribe
Retirement? How about retiring to Spain?
Teachers - international health cover (Spain)
www.e-healthinsuranceservices.com
Lifeline membership guide (from 1.4.2003)
We're always pleased to hear about aspects of your membership that you've particularly appreciated, or that you have had problems with. If something does go wrong, here is a simple procedure to ensure your comments are dealt with as quickly and effectively as possible.
8.1 Getting in touch
The BUPA International helpline is always the first number to call if you have any comments or complaints. Please call us on +44(0) 1273 323563 anytime, 24 hours a day,365 days a year. Alternatively you can email info @bupa-intl.com, fax us at +44(0) 1273 820517 or write to us at:
BUPA International, Russell Mews, Brighton BN1 2NR, UK
8.2 Making a Complaint
If we have not been able to resolve the problem and you wish to take your complaint further, please write to the Director of Operations at:
BUPA International, Russell Mews, Brighton BN1 2NR, UK
If you are still dissatisfied and you want to take the matter further, please write to the Managing Director of BUPA International at the same address.
It's very rare that we can't settle a complaint, but if this does happen, you may refer your complaint to the Financial Ombudsman Service. You can write to them at South Quay Plaza, 183 Marsh Wall, London E14 9JR, UK call them on 0845 080 1800 (from inside UK only), +44(0) 207 964 1000 or find details at their website: www.financial-ombudsman.org.uk
Please let us know if you want a full copy of our complaints procedure.
if something has gon wrong, we want to do everything we can to put it right. But none of these procedures affects your legal rights.
| Introduction | |
| What is covered? | |
| What is not covered? | |
| Making a claim | |
| Paying subscriptions and other charges | |
| Important events | |
| General Information | |
| Glossary | |
| Medical words and phrases |
Lifeline:
* provides international private medical insurance for people living or working abroad for at least six months of the year
* for individuals and their families
* three different levels of cover to meet any client's needs:
| Product description (and limits) | Cost | Cost - with option of deductibles | |
| Essential | Essential | Essential | Essential |
| Classic | Classic | Classic | Classic |
| Gold | Gold | Gold | Gold |
* three areas of cover:
- worldwide including the USA & Canada
- worldwide excluding the USA & Canada
- Hong Kong Worldwide excluding USA and Canada
Exception - Gold cover offers Hong Kong excluding USA.
* payment of subscriptions - £ sterling, Euro €
- annually
- monthly
Company Scheme ( Castellano Deutsch Français Português )
| For more information please contact me: | |
| dmh@e-consultas.com | |
| Fax: | (00 34) 91 8032484 |
| 'phone: | (00 34) 609 522 300 |
| Also more information on.. | www.e-healthinsuranceservices.com |