How to report a claim. IHI Travel insurance - for leisure, study or business ( single trip or annual cover ) BUPA Group

12.1 Compensation shall be paid following the Company's approval of the expenses as being covered by the insurance after a fully completed Claim Form has been admitted to the Company together with the original, receipted and itemised bills and / or other relevant documentation such as medical information and flight tickets / travel documents.

12.2 In no event shall the amount of compensation exceed the amount shown on the bill. If the insured receives compensation from the Company in excess of the amount to which he / she is entitled, the insured shall be under the obligation to repay the Company for the excess amount immediately. Subsequent compensation made by the Company shall first be written down by any such outstanding amount.

12.3 Compensation payments shall be limited to the usual, customary and reasonable charges in the area or country in which treatment is provided.

12.4 The Company shall be notified immediately in case of death, hospitalisation, emergency repatriation, medical evacuation, or accompaniment, and such notification must include medical information about the illness / injury. Notification should be made by telephone or email to the Company's 24-hour Emergency Service; the Company shall defray all expenses incurred in this connection.

12.5 Claims shall be reported to the Company immediately and no later than 30 days after the expiry of the insurance.

12.6 Complaints regarding the Company's claims handling shall be filed no later than 30 days after receipt of the compensation amount.

Art 1 - Acceptance of the insurance	Art 10 - Next-of-kin Accompaniment and Compassionate Emergency Visit
Art 2 - Date of commencement and extensions	Art 11 - Exceptions for compensation
Art 3 - Who is covered by the insurance?
Art 4 - Where is cover provided?	Art 13 - Cover by third parties
Art 5 - What is covered by the insurance?	Art 14 - Payment of premium
Art 6 - Medical expenses	Art 15 - Necessary information to the Company
Art 7 - Medical evacuation	Art 16 - Assignment, cancellation and expiry
Art 8 - Return trip	Art 17 - Disputes, venue, etc
Art 9 - Compassionate Emergency Repatriation

IHI Single Trip

IHI Annual Travel.

IHI Travel Cover and Benefits

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Telephone	(+34) 91 8043802
Mobile	(+ 34) 609 522 300
Fax	(+ 34) 91 8032484
email	saniprof@mail.ddnet.es

BUPA Travel insurance

Travel insurance for business trips (for all employees including board members, travelling spouses, children and guests for a combined company total of over 200 days a year)

Travel insurance within the Schengen area (eg for people applying for an entry visa to the Schengen area with an insured amount of at least 30,000 euros)

Seguro de viaje para los negocios (la compañía decide quién puede ser cubierto, incluyendo los miembros del consejo directivo, esposas, hijos y invitados - con un mínimo global para toda la compañía de 200 días al año)

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